Shipping & Returns

Shipping & Returns Policy

At Aishwaryamoils, we ensure your pure traditional oils and organic spices reach you safely and quickly. Here's everything you need to know about our shipping and returns policy.

Shipping Information

Delivery Areas

We currently ship across India to ensure fresh delivery of our cold-pressed oils and authentic spice blends.

Processing Time

  • Standard Orders: 1-2 business days processing
  • Bulk Orders: 2-3 business days processing
  • Custom Blends: 3-5 business days processing

Shipping Methods

  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days
  • Free Shipping: Available on orders above ₹679

Packaging

All our products are carefully packaged to maintain freshness and prevent damage:

  • Oils: Sealed bottles with protective wrapping
  • Spices: Airtight containers to preserve aroma and potency
  • Ghee & Sweets: Temperature-controlled packaging
  • Glass Bottles: Extra cushioning for safe delivery

Returns & Exchanges

Return Policy

We stand behind the quality of our 100% pure and natural products. Returns are accepted under the following conditions:

  • Products must be unopened and in original packaging
  • Return request within 7 days of delivery
  • Products must not be damaged due to misuse

Quality Guarantee

If you receive a product that doesn't meet our quality standards:

  • Contact us immediately with photos
  • We'll arrange for replacement or full refund
  • No questions asked for genuine quality issues

Non-Returnable Items

  • Opened oil bottles (for hygiene reasons)
  • Consumed spice products
  • Custom blended products

Refund Process

Approved returns will be processed within 5-7 business days. Refunds will be credited to your original payment method.

Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 24 hours of delivery
  • Provide photos of damaged items
  • We'll send replacement items immediately

For any shipping or return queries, please contact our customer service team. We're committed to ensuring you have the best experience with our traditional oils and authentic spices.